Shipping & Delivery

Contact Information:

Thank you for choosing MyLilLibrary! If you have any questions or concerns regarding your order, please feel free to contact our customer support at +91 000000000 or mail us at support@mylillibrary.com

We appreciate your trust and understanding as we work to provide you with the best possible experience.

Shipping Policy:

We are committed to ensuring a smooth and reliable shipping and delivery experience for you. Here’s what you need to know about how we plan to get your order to you efficiently and promptly. 

Processing Time:

Orders are typically processed within 1-3 business days (excluding weekends and holidays) from the date of order placement. Orders placed after 12:00 PM (local time) will be processed the following business day. Our warehouse is operational from Monday to Saturday, excluding public holidays. 

Delivery Time:

Standard delivery time is 3-7 business days, however, this may vary depending on your location and the shipping method chosen during checkout.

Tracking Information:

Once your order has been shipped, you will receive a confirmation email containing tracking information. Please note that tracking information may take up to 24 hours to update after your order has been shipped.

Shipping Delays:

While we strive to meet our processing and delivery timelines, please be aware that unforeseen circumstances such as adverse weather conditions, public holidays, riots or political disruptions can impact the shipping timeline. In such cases, we appreciate your understanding and patience.

Please ensure that your shipping address is accurate and complete at the time of checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Communication of Delays:

In the event of significant delays, we will make every effort to promptly communicate the situation to you. Updates will be provided via Email or WhatsApp on the contact information provided during the order placement.

Lost or Damaged Packages:

In the rare event that your order is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve any issues and ensure that you receive your order as quickly as possible.

Shipping Charges:

We offer free shipping on orders above Rs. 400. For orders below Rs. 400, a Rs. 40 shipping fee is applicable.

For COD orders, there are cash handling charges of Rs. 50, which are levied by the delivery partner. You can avoid the additional cost by opting for prepaid orders.

International Shipping:

Please contact us at +91 00000000 or mail us at 00000000 to place an order for international shipping.

Policy Updates:

We reserve the right to update or modify our shipping policy at any time without prior notice. Changes to our shipping policy will be effective immediately upon posting to this page.